Since the COVID-19 outbreak, TDS have been working at the forefront to support global organisations' return to work. TDS' new and expansive global organisation will provide every global organisation with the appropriate safety and preventative measures against a pandemic while maintaining adherence to guidelines.

A Revolution of a Visitor Management Solution 

The COVID-19 pandemic has completely shifted priorities concerning digital security solutions and their functionality in the workplace. Safety is now paramount when entering and exiting any workplace facility, globally. Organisations need to be cautious and must take care of all members of staff and personnel to ensure a safe and secure working environment going forward as we continue to navigate through this pandemic.

Our visitor management solution has always been market and user-led, working with our long-term clients to ensure a solution that is constantly evolving and meeting the demands of our users. With the enhanced system functionality and improved features as part of the TDS Visitor SE2 solution upgrade, TDS is providing further protective measures against the pandemic with our global solution. 

The updated system functionality and improved features include: 

1. Visitor Dashboard Updates

With the updated to the digital visitor management solution, TDS have been constantly seeking to improve our Visitor dashboard with each product upgrade. With the TDS Visitor SE2 upgrade, the visitor dashboard updates including a New Collection Point Drop Zone, Watchlist Updates such as an added approval column and watchlist processes and system settings for specific visits. Also included in the updated visitor dashboard is a new VIP Visitor Category which will be displayed with a star appearing on the VIP Visitor picture in the Guest Dashboard.

An important feature of the Visitor Dashboard Update is a Visitor vetting setting. Due to certain restrictions in workplaces with the ongoing COVID-19 pandemic, a pending Visitor vetting will forbid guest pickup from RFID badge on the kiosk with the betting status appears on the vetting portlet and dashboard. Also, with TDS Visitor SE2, we have enabled an improvement request for implementing and NDA per workflow to the visitor management solution. Finally, based on a client request, TDS have created several workflows for enterprise buildings where the host of an upcoming visitor now has the ability to accept or decline a meeting request. cx                                   

2. Quick Register Updates

With the TDS Visitor SE2 upgrade, TDS has completely updated our Quick Register System. These updates to the Quick Register include a New Branded Theme, Functionality to Check-In or Cancel Visitors, Automated Emil Population, New Default Register Field, and Maximum Restrictions on Visitors Events and Permissions. 

3. Check-In Kiosks Updates

The updates to the TDS Visitor Check-In Kiosks include a number of upgrades to improve the overall user experience which is important when maintaining the workflow and up-to-date usability of our product. These updates to the Check-In Kiosks include:

Host Search per Location

New kiosk setting to filter and sort host search results on kiosk per location.

Set Default Host

Default host can now be set per Collection Point and Workflow. This will hide the host selection for visitor walk-in on a kiosk and will assign the default host to the new visit. 

Invite to Walk-In 

New kiosk setting "Send Invite to Walk-In" sends an invite on check-in for walk-in visitors. This requires the email address to be added to the check-in workflow. 

E-Ink Badge Printing 

Allows the use of e-ink badge to 'print' Visitor labels from the kiosk. 

New Alternative Kiosk Model

With the launch of SE2, TDS has introduced an alternative kiosk model that can be mounted on a counter or reception/front-of-house deck. 

Slick in design, the latest TDS Visitor kiosk provides users with a built-in printer, barcode scanner and card reader. 

4. Visitor App Updates

Configuration Fields

Config fields added to the visitor web app which can be configured per collection from QR settings to; display/hide, make mandatory/optional etc. 

Visitor Type/Configuration/CSV Upload

Selection in a visitor web app can now be excluded for specific visitor types (from database)

New selection CSV upload:

• Allow visitor leader to upload a CSV with their guests to add to the visit

• Can be configured to only be visible for a specific visit type

• Check against mandatory fields can be skipped for the CSV upload

Securing your Office Against a Pandemic

With TDS' digital visitor management solution, your organisation can now fully ensure the protection and safety of your colleagues, contractors and visitors arriving at your facility. Implementing this digital solution will provide you with the appropriate features to prevent against future restrictions related to the pandemic while managing occupancy and social distancing effectively.

Returning to Work Confidently With TDS Visitor SE2

TDS' main mission of 2020 is to help global organisations return to work safely and to prepare for a workplace post-pandemic. With TDS Visitor SE2, your visitor management system will have all new pandemic-proof features to help users return to work with confidence. This combined with the TDS Safeguard solution is providing companies around the world with a safe and secure solution etc. 

These solutions together will provide your organisation with the confidence it needs to continue with business as usual following the strain the recent few months has had on businesses globally. 

TDS Visitor SE2 is available now!

Series 2 is here! Click the link below to discover how the latest version of Digital Visitor Management is protecting your organisation and its personnel in our biggest upgrade yet.