With the end of the calendar year swiftly approaching, we’ve decided to take a look forward to the future. 2018 brought some highly innovative solutions and functions to the Enterprise Security industry, but what does 2019 have in store for Visitor Management?

PCI compliance requires organisations to restrict physical access to cardholder data to protect them against identity theft and according to the PCI Compliance Security Standard Council “Any merchant that wants to process, store or transmit credit card data is required to be PCI compliant.”

Many multinational organisations around the world have ventured down the Digital Transformation route to avail of countless opportunities that can improve employee efficiency and improve the security of its employees, facilities and assets effectively. Recently, receptions and foyers of enterprises have been a topic of discussion in the digital world. With GDPR taking full effect in the EU and consumer power being stronger than ever, the visitor experience has become more important to Super Enterprises that seek to remain at the very peak of their industry.

    Ensuring the physical safety of your employees should be a top priority for any business. In a Super Enterprise, managing security at scale can present a number of unique operational challenges. Regardless of your business size, a solid physical security strategy must be implemented to safeguard profitability and provide a safe, secure workplace for employees and visitors.

In the past decade, every industry has experienced a shift in customer service standards. The days of customer service consisting of positive face-to-face interactions have been replaced by Social Media, Forums, Chatbots and many more variations. Technology is no longer something we are deterred by, instead, we have learned to embrace it. For the modern lobby, this digital trend has seen a tremendous rise in the use of digital receptionists.