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    How a Digital Visitor Management System Reduces Waiting Times at Reception

    How-A-Digital-Visitor-Management-System-Reduces-Waiting-Times-At-Reception

    Traditionally, it takes approximately 2-3 minutes to complete a visitors check-in process. With a digital receptionist, the check-in process sees a drastic reduction in waiting times as times vary between 20-30 seconds per guest. Providing your facility with a fully digital check-in solution at reception will not only reduce your visitors wait time and improve their first impression but also completely redefine and optimise your entire facility. 

    Providing a Swift and Seamless Digital Reception Experience with Integrated Host Notifications

    With host notifications, organisations can effectively reduce visitor waiting times. Instant notifications are one of the most value-adding features of a modern visitor management solution for hosts and visitors alike. With rich media messaging options such as; text, email, Slack and Skype, hosts can stay informed and send improved communication with plenty of communication options to choose from.

    SMS and Email

    A quality visitor management solution ensures hosts are notified of visitor arrivals, regardless of their destination. Whenever a visitor completes their check-in process via a Visitor Management system, automated notifications are sent via SMS and/or email to inform the host of the visitor's arrival on-site.

    TDS Visitor can notify you of your guests' arrival at any time and any place via SMS and email. This form of instant communication is one of the easiest and most preferred options for receiving host notifications and significantly reduces waiting times at reception.  

    Host Notifications

    Slack

    The TDS X Slack integration incorporates a push notification system that presents a list of employees and visitors that have signed-in, increasing the internal visibility of employees as a result. Each time a visitor check-in via TDS Visitor, a push notification is sent via Slack to the Visitors host, informing them of their visitor's arrival. 

    When a visitor arrives on-site, they can check themselves in via the TDS Visitor kiosk. Once check-in is completed, the host will automatically receive a Slack notification, informing them of their guest's arrival on location in the building. 

    Skype

    A Skype integration notifies a host of each visitors arrival for a meeting/event via Skype for Business once they have signed-in via the TDS Visitor Platform. These convenient alerts ensure that visitors spend more time with their host and less time in the lobby. 

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    Implementing Social Distancing Measures to Eliminate Crowd Gathering at Reception

    With the COVID-19 pandemic still very much present in today's workplaces, keeping crowds from gathering at reception via social distancing measures is now a necessity. Multiple organisations including the World Health Organisation and the Center of Disease Control have frequently published guidelines throughout the pandemic urging workplaces to establish proper policies to put social distancing measures in place firmly in their office environments. These guidelines aim to create a new normal across most aspects of everyday life with the guidance of keeping a social distance and practicing correct hygiene, among others.

    Capacity Management functionality allows companies to effectively monitor the building capacity of employees, visitors and contractors in real-time. Set a capacity limit to ensure you stay compliant with social distancing measures. Once capacity is met, people can only enter in a 1-in-1-out system. The key benefits of a Capacity Management feature are that it sets a building capacity, ensures social distancing measures, and provides a real-time view of personnel on-site.

     

    Using Technology to Transform Your Office Reception

    The mass reduction in time-wasted on paper-chasing has helped many larger organisations prevent crowd bottlenecking during peak visitor periods improving the overall experience for both the host and the visitor.

    9-2

    If your visitors are automatically pre-registered, your employees will automatically be notified of guests arrival. When your system can pre-register guests and review all previous and upcoming visits, it eliminates unnecessary phone calls to your reception desk, improving management and maximising visibility. 

    Pre-registered visitors can receive visit details prior to coming on-site. This can include an email with meeting details with a QR code attached. This saves time in filling in a visitor registration form onsite and queueing to receive a visitor badge upon arrival. 

    Copy of It has brought Its challenges with how we manage our workforce, but we see very active engagement from our customers._ (3)-Mar-24-2021-12-24-51-43-PM

    Enhance Your Workplace in 2021 With a Digital Visitor Management System!

    TDS' main mission of 2021 is to assist global organisations' return to work safely and to prepare for a workplace post-pandemic. With TDS Visitor SE2, your visitor management system will have all new pandemic-proof features to help users return to work with confidence. This combined with the TDS Safeguard solution is providing companies around the world with a safe and secure solution etc. 

    Learn more about all of these visitor management trends and predictions by clicking the link here below to book a free demo with one of our visitor management product specialists. Make sure before the new year strikes, that your company has a plan in place to protect, and assets.

    Schedule Demo

    Kim Carroll
    Kim Carroll
    Marketing at Time Data Security, a leading provider of innovative security and visitor management software.

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