General Data Protection Regulation (GDPR) was introduced on May 2018 by the European Parliament, the Council of the European Union, and the European Commission to address concerns over data protection in the digital age. Critically, as the first point of contact between organisations and their guests, data capturing processes must be evaluated to ensure captured data is gathered, assessed and stored in a GDPR-compliant way. 

When assessing the values of a visitor management process, there are many features and benefits offered by competing Visitor Management solutions. However, with the passing of GDPR, a fundamental requirement when considering one of these systems is ensuring GDPR compliance. Both traditional paper-based and digital Visitor Management solutions store personal information on every guest who arrives on-site, meaning there is a degree of liability placed upon organisations who are at risk of mis-managing data. 

For organisations who continue to operate with a paper-based visitor management system, GDPR has created a large increase of manual administration work going forward, potentially exposing organisations to an increased risk of human error. There are also other questions being raised with the new legislation, such as; 

• How GDPR Impacts Companies in the USA
• How to Store Visit Records and Purge them on Request

To ensure compliance, many of our Fortune 500 clients have pursued digital Visitor Management solutions that provide a degree of GDPR compliance as well as providing other value-added benefits. TDS Visitor, our best-in-class Visitor Management solution for example helps clients anonymise visitor data and reduce the administrative burden now associated with GDPR compliance, it also ensures clients have real-time access to key visitor insights that can be used to enhance certain roles inside the organisation.

As you may have read, 'Explicit Opt-In' is now a critical factor of GDPR compliance. To comply with this, TDS Visitor has been optimised to customise workflows, allowing for hosts to create a simple, opt-in process. The reporting suite can also be tailored to present visitors whose data may be used for the purposes of marketing or other communications. 

Read More

• Achieving GDPR-Compliance with a Visitor Management Solution
• 11 Essential Visitor Management Features
• 16 Visitor Management Solution Benefits
• 5 Reasons to Digitise your Visitor Experience
• Visitor Management Predictions for 2019
• 10 Questions to ask about your Visitor Management Solution
• How to manage VIP's with a Visitor Management Solution 

To learn more, visit TDS.